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Privacy Policy
At AzrahTech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform.
By using the platform, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing or transaction details
- Account registration information
Service Information
- Orders and service requests
- Messages between users and providers
- Profile information submitted by vendors/providers
Technical Information
- IP address
- Browser type
- Device information
- Login activity
- Cookies and usage data
2. How We Use Information
We use collected information to:
- Provide and improve platform services
- Process transactions and orders
- Support communication between customers and providers
- Verify accounts and prevent fraud
- Respond to support requests
- Improve security and system performance
3. Sharing of Information
We do not sell personal information.
Information may be shared only when necessary:
- With service providers supporting platform operations
- To process payments
- To comply with legal requirements
- To protect platform security or prevent fraud
4. Account and Data Security
We implement reasonable security measures to protect user information.
However, no system can guarantee absolute security, and users are responsible for safeguarding their account credentials.
5. Cookies
We may use cookies and similar technologies to:
- Maintain sessions
- Improve user experience
- Remember preferences
- Analyze platform usage
Users may manage cookie settings through their browser.
6. User Rights
Users may request to:
- Access their information
- Update account details
- Correct inaccurate information
- Request deletion where permitted by law
7. Third-Party Services
The platform may integrate third-party services such as payment providers, maps, messaging services, or analytics tools. Their privacy practices may be governed by their own policies.
8. Data Retention
We retain information only as long as necessary to provide services, meet legal obligations, or resolve disputes.
9. Children’s Privacy
This platform is not intended for children under 18, and we do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions, please contact us through our official support channels.