Our Privacy Policy

Last update on 27/04/26

Terms & Conditions

Welcome to AzrahTech. These Terms and Conditions govern your access to and use of our platform, including all services, transactions, and interactions between customers, vendors, and the platform.

By using this platform, you agree to these Terms. If you do not agree, please do not use the services.

1. Definitions

Platform – The AzrahTech website, applications, and related services.

User – Any customer, vendor/service provider, or visitor using the platform.

Services – Products or services listed, requested, offered, or delivered through the platform.

Vendor/Provider – A registered user offering services through the platform.


2. User Eligibility

To use this platform, you must:

  • Be at least 18 years old or legally able to enter agreements.
  • Provide accurate and current registration information.
  • Use the platform in compliance with applicable laws and regulations.

We reserve the right to refuse or suspend access where eligibility requirements are not met.


3. Account Responsibilities

  • Users are responsible for:

    • 1. Maintaining the confidentiality of account credentials.
    • 2. All activity carried out under their account.
      • 3. Keeping profile information accurate and updated.
      • 4. Reporting unauthorized access immediately.
    • 5. AzrahTech is not responsible for losses caused by compromised user credentials.

4. Service Listings and Orders


Provider Responsibilities

Providers must:

  1.  Provide accurate service descriptions, pricing, and delivery information.
  2.  Deliver services as agreed.
  3.  Maintain professional conduct.
  4.  Avoid misleading, illegal, or prohibited listings.

Customer Responsibilities

Customers must:

  • Review service details before placing an order.
  • Provide accurate requirements when requesting services.
  • Make payments through approved platform channels.
  • Use the platform lawfully and respectfully.

5. Payments and Transactions

  • Payments must be made through supported payment methods available on the platform.
  • Applicable platform fees or transaction charges may apply.
  • Orders may be subject to confirmation, cancellation, or dispute review where necessary.

6. Cancellations and Disputes

Users are encouraged to resolve concerns directly where possible.

If a dispute cannot be resolved, it may be escalated to platform support for review.

AzrahTech reserves the right to make reasonable decisions regarding disputes, fraud prevention, or abuse.


7. Prohibited Activities

Users may not:

  • Use the platform for unlawful or fraudulent purposes.
  • Post false, deceptive, or harmful content.
  • Interfere with platform security or attempt unauthorized access.
  • Harass, threaten, or abuse other users.
  • Use the platform to circumvent payments outside approved channels.

Violation may result in suspension or termination.


8. Provider Approval and Account Verification

Vendor/provider accounts may require review or approval before activation.

We reserve the right to reject, suspend, or remove provider accounts that do not meet platform requirements.


9. Limitation of Liability

AzrahTech acts as a platform connecting customers and providers.

While we aim to support quality service delivery, we do not guarantee outcomes from independent transactions between users.

To the extent permitted by law, AzrahTech is not liable for indirect losses, service delays, or disputes arising between users.


10. Termination

We may suspend or terminate accounts for:

  • Violations of these Terms
  • Fraudulent activity
  • Abuse of the platform
  • Legal or security concerns

11. Changes to Terms

We may update these Terms at any time. Continued use of the platform after updates constitutes acceptance of revised Terms.


12. Contact

For questions regarding these Terms, please contact support through the platform contact channels.